Serve by Design

Our Internet and cable service was interrupted three and a half hours recently from about 6:20 to 9:40 p.m. By my recollection, this degree of service interruption has never happened in the thirty years we have been with this small rural service provider! I called the company’s customer service line the next morning to inquire as to the reason for this failure of service. The lady politely said that it was due to someone outside of the company accidentally cutting a major fiber optic cable. She told me that it took the cable company all those hours to restore the service.  I explained that while we were retired and this was a minor inconvenience to us, I wondered how those with school aged children dealt with their assignments! I would learn later that our granddaughter did have an assignment due that evening and had to go to her other grandparents in Springfield to get it completed and sent to her teacher on time!  It amused me to hear what the customer service lady did. She ...

 I was watching a funny video about some "crying" Billy Goats on a social media site this week. "Maaah! Maaah!" Their unusually loud bleating was both humorous and eerily unsettling as well. This reminded me of an incident involving our youngest son about forty years ago. I estimate that Marc was about two years old at the time. He was in his stroller at the Fort Worth petting zoo when all at once we heard him crying out in panic while trying to get out of his constraints.  "Watch out for the Billy Goat!" Photo credit: Sergio Souza, unspash.com You know how you will hear something, but can't quite put it all together. Well, I had heard a surprising sound seconds early but was not focused on Marc sitting behind me. It was the sound of tearing and crunching. As I looked back at Marc, I saw the reason for his distress. A small kid goat at his eye level was chomping on the remains of a warning label he had quickly snatched from the seat back of the strolle...